At QuickDeviceInstall, we aim to provide reliable and professional home entertainment and device installation services. This Refund Policy explains how we handle refunds, cancellations, and service-related concerns. By using our services, you agree to the terms described in this Policy.

1. Service Concerns

If you have any concerns about the service you received, please contact us within 7 days of your installation date. We will review the issue and work with you to determine an appropriate resolution. Depending on the situation, options may include:

• A service adjustment
• A follow-up visit or rework
• A refund, when applicable

2. Refund Eligibility

Refunds may be reviewed in the following circumstances:

Refunds May Be Considered When:

• Service Quality Issues:The completed installation does not align with the details agreed upon before service.
• Incomplete Service:We are unable to complete the service due to reasons within our control.
• Technical Issues:A technical issue occurs during installation that prevents normal use of the device and cannot be resolved with follow-up support.

Refunds Are Typically Not Issued When:

• The customer changes their preference after services are completed
• Damage occurs due to customer handling after installation
• Issues arise from third-party equipment, internet service, or external factors outside our control

3. How to Request a Refund

To submit a refund request, please follow these steps:

1. Contact Us:Email us at [Insert Email] within 7 days of the service date.
2. Include Details:Provide your name, installation date, booking reference, and a description of the issue.
3. Review:Our team will evaluate the request and may ask for additional details or photos.
4. Outcome:After review, we will inform you whether a refund, rework, or alternative resolution applies.
5. Refund Processing

• Method:Approved refunds will be issued using the same payment method used during the original transaction.
• Timeframe:Refunds typically appear within 5–10 business days, depending on your bank or payment provider.

5. Cancellations and Rescheduling

If you need to cancel or reschedule your appointment:

• Please notify us at least 24 hours in advanceto avoid cancellation fees.
• Cancellations made within 24 hours of the appointment may incur a $[Insert Fee] cancellation fee.
• We understand emergencies may arise—please contact us as soon as possible to discuss your situation.

6. Updates to This Refund Policy

We may update this Refund Policy from time to time. Any revised version will be posted on our website with an updated effective date. Continued use of our services after changes indicates acceptance of the revised Policy.

7. Contact Us

If you have questions about this Refund Policy or need assistance, you can reach us at:

• Email: info@quickdeviceinstall.online
• Address: 701 W 5th Street, Austin, TX 78703